Terms of Service

Last updated: 1 June 2026

1. About these Terms

These Terms of Service explain the rules for using SquadLink.

By accessing or using SquadLink, you agree to these Terms.

If you do not agree, do not use SquadLink.

These Terms apply to:

• the SquadLink website
• the SquadLink mobile app
• beta services
• invite links
• squads, profiles, events, communications, and community features
• any related services we provide

SquadLink is currently in beta. Features may change, improve, break, be removed, or be unavailable from time to time.

2. Who we are

SquadLink is operated by:

• Legal entity: [Insert legal company name]
• Trading name: SquadLink
• Registered address: [Insert registered address]
• Country of registration: [Insert country]
• Company number: [Insert company number, if applicable]
• Website: https://squad-link.app
• Contact email: hello@afrigap.org

3. What SquadLink is

SquadLink is a sports team, club, league, and community platform.

It is designed to help people:

• create squads
• invite members
• manage roles
• organise sub-squads
• plan events
• manage availability
• communicate with squad members
• build sporting profiles
• support matchday and community activity
• develop a connected sporting record over time

Some features are live, some are in beta, and some are roadmap features.

We do not promise that every feature shown on the website, roadmap, app preview, or marketing material is currently live unless it is clearly stated as live.

4. Beta service disclaimer

SquadLink is in active beta.

This means:

• features may change
• features may be incomplete
• features may be removed
• data may be corrected, migrated, or restructured
• performance may vary
• the service may have downtime
• notifications may not always arrive
• beta data may not always be preserved permanently
• we may limit access to certain users, squads, or regions

We will take reasonable care, but beta services are provided for testing, feedback, and early use.

Do not rely on SquadLink as the only record for critical safeguarding, medical, financial, legal, or emergency information.

5. Eligibility

You must be at least 13 years old to create your own SquadLink account.

If you are under 18, you should use SquadLink with permission from a parent, guardian, club, school, academy, or responsible adult where required.

Children under 13 must not create their own accounts.

Parents, guardians, clubs, schools, academies, and responsible adults may manage information about younger participants where they have the authority to do so and comply with applicable law.

6. Accounts

You are responsible for:

• providing accurate information
• keeping your login details secure
• keeping your account information up to date
• not sharing your password
• notifying us if you suspect unauthorised access
• all activity that happens under your account unless caused by our fault

We may suspend or restrict accounts that breach these Terms, create risk, or misuse the service.

7. Squad owners, admins, coaches, and organisations

If you create, manage, or administer a squad, club, league, school, academy, or organisation on SquadLink, you are responsible for making sure that:

• you have authority to create or manage the squad
• you have the right to invite members
• you have the right to add or manage personal data
• roles and permissions are assigned appropriately
• children’s data is handled lawfully
• parent or guardian consent is obtained where required
• safeguarding policies are followed
• photos, videos, and media are uploaded with suitable permission
• invite links are shared responsibly
• users who should no longer have access are removed
• data is accurate and not excessive
• your use complies with applicable laws and sports governing body rules

SquadLink provides tools. It does not replace your safeguarding, coaching, governance, or legal responsibilities.

8. Parents and guardians

If you are a parent or guardian, you are responsible for:

• supervising your child’s use where appropriate
• making sure your child understands safe and respectful behaviour
• checking that squads, clubs, or organisations using SquadLink are appropriate
• requesting correction or removal of your child’s data where needed
• contacting us or the relevant squad admin if you have concerns

9. Acceptable use

You must use SquadLink lawfully, respectfully, and responsibly.

You must not:

• harass, abuse, threaten, bully, or intimidate others
• discriminate against others
• upload unlawful, harmful, hateful, sexual, violent, or exploitative content
• upload content involving children without permission
• impersonate another person
• create fake accounts
• scrape, copy, or harvest user data
• attempt to access accounts or data that are not yours
• interfere with the service
• upload malware or harmful code
• reverse engineer the service where prohibited by law
• use SquadLink for spam
• misuse invite links
• post misleading information
• use SquadLink to organise unlawful activity
• infringe intellectual property rights
• use SquadLink in a way that creates safeguarding risk

We may remove content or suspend users who break these rules.

10. User content

You own the content you create and upload, subject to any rights held by others.

By uploading or sharing content on SquadLink, you give us a limited licence to host, store, display, process, transmit, and use that content only as needed to operate, improve, secure, and provide the service.

This licence ends when the content is deleted, except where:

• the content has already been shared with others
• backup retention applies
• legal or safeguarding retention applies
• we need to keep limited records for security or dispute purposes

You are responsible for making sure you have the right to upload and share your content.

11. Photos, video, and media

You must not upload photos, videos, or media unless you have permission to do so.

For children and young people, you must have appropriate permission from a parent, guardian, club, school, academy, or responsible organisation where required.

We may remove media if we believe it creates legal, privacy, safeguarding, or safety risk.

12. Communications

SquadLink may include messages, chats, calls, announcements, comments, notifications, or similar communication features.

You must use communication features responsibly.

We may monitor metadata, investigate reports, or review content where necessary to:

• provide support
• investigate abuse
• protect users
• comply with legal obligations
• enforce these Terms
• keep the service secure

We do not claim end-to-end encryption unless that feature is clearly verified and stated.

13. Events, matchday, availability, and location information

SquadLink may help users organise events, fixtures, training, meetings, matchdays, and availability.

You are responsible for checking event accuracy.

SquadLink is not responsible for:

• whether an event goes ahead
• transport arrangements
• physical safety at an event
• venue conditions
• coaching decisions
• match decisions
• safeguarding arrangements at physical activities
• incorrect information added by users or organisations

Event location information is provided by users or third-party tools and may be inaccurate.

14. Roadmap features

Some features may be described as beta, early access, roadmap, coming next, or future features.

These may include:

• competition operations
• Squad Shop
• payments
• AI insights
• Athlete Data Bank
• scout network
• pathway management
• elite performance tools
• advanced analytics

Roadmap features are not guaranteed and may not be delivered.

Do not rely on any roadmap feature until it is live and available in your account.

15. AI-assisted features

SquadLink may introduce AI-assisted features in the future.

AI outputs may be incomplete, inaccurate, or unsuitable.

AI features should never replace:

• safeguarding judgement
• medical advice
• legal advice
• coaching responsibility
• parental responsibility
• scout or coach judgement
• emergency services

If AI features are introduced, they will be labelled and explained.

16. Payments and Squad Shop

Payment, ticketing, shop, or marketplace features are not live unless clearly stated.

If these features are introduced, additional terms may apply.

Where third-party payment processors are used, their terms and privacy policies may also apply.

SquadLink is not responsible for goods or services sold by users, squads, clubs, or third parties unless we clearly state otherwise.

17. App availability

SquadLink may be available through beta distribution, development builds, private testing, or public app stores depending on stage and region.

We do not claim App Store or Google Play public availability unless real public listing links exist.

18. Intellectual property

SquadLink, including its name, logo, branding, design, software, website, app, and platform features, belongs to SquadLink or its licensors.

You must not copy, modify, distribute, sell, or exploit SquadLink materials without permission.

You may use SquadLink only as allowed by these Terms.

19. Third-party services

SquadLink may integrate with or rely on third-party services, such as hosting providers, databases, authentication providers, app distribution providers, notification services, mapping services, analytics tools, or payment providers.

We are not responsible for third-party services that we do not control.

Their terms and privacy policies may apply.

20. Privacy

Our Privacy Policy explains how we collect, use, store, and protect personal data.

By using SquadLink, you acknowledge that we will process personal data as described in the Privacy Policy.

You must also comply with privacy laws when adding or managing other people’s data.

21. Suspension and termination

We may suspend, restrict, or terminate access if:

• you breach these Terms
• you misuse the service
• you create legal, privacy, security, or safeguarding risk
• we are required to do so by law
• we need to protect users, children, squads, or communities
• your account appears compromised
• you repeatedly infringe rights or policies

You may stop using SquadLink at any time.

You may request account deletion by contacting us or using account tools where available.

22. Service changes

We may change, suspend, or discontinue any part of SquadLink.

We may also update features, design, pricing, eligibility, availability, or access rules.

Where changes materially affect users, we will try to provide reasonable notice.

23. Pricing

During beta, SquadLink may be free for some or all users.

If paid features are introduced, we will provide pricing information before charging users.

Grassroots teams should not be charged unless pricing is clearly communicated and accepted.

24. Disclaimers

SquadLink is provided on an “as is” and “as available” basis, especially during beta.

We do not guarantee that:

• the service will always be available
• the service will be error-free
• all notifications will arrive
• all data will always be accurate
• all roadmap features will be released
• the service will meet every user’s needs
• user-generated content will always be accurate
• event, fixture, or location data will always be correct

Nothing in these Terms excludes liability that cannot be excluded by law.

25. Limitation of liability

To the fullest extent permitted by law, SquadLink will not be liable for:

• indirect losses
• loss of profit
• loss of revenue
• loss of goodwill
• loss of opportunity
• loss of data not caused by our failure to take reasonable care
• losses caused by user-generated content
• losses caused by third-party services
• losses caused by events, venues, clubs, or organisations
• losses caused by beta feature changes or downtime

Where we are liable, our liability will be limited to the amount you paid to use SquadLink in the 12 months before the claim, or £100, whichever is greater, unless the law requires otherwise.

Nothing in these Terms limits or excludes liability for:

• death or personal injury caused by negligence
• fraud
• fraudulent misrepresentation
• liability that cannot be excluded under applicable consumer law

26. Indemnity for organisations and admins

If you use SquadLink on behalf of a squad, club, league, school, academy, organisation, or business, you agree to be responsible for claims, losses, liabilities, costs, and expenses arising from:

• your misuse of SquadLink
• content you upload
• members you invite
• children’s data you manage without authority
• failure to obtain consents
• breach of safeguarding duties
• breach of privacy laws
• breach of these Terms

This does not apply to the extent the issue was caused by SquadLink’s unlawful conduct or negligence.

27. Consumer rights

If you are a consumer in the UK, EU/EEA, Tanzania, or another jurisdiction with mandatory consumer rights, nothing in these Terms removes rights that cannot legally be excluded.

28. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales, unless mandatory local consumer or data protection laws require otherwise.

If you are a consumer, you may also have the right to bring claims in the courts of your country of residence.

Users in Tanzania and the EU/EEA may have mandatory local rights that continue to apply.

29. Changes to these Terms

We may update these Terms from time to time.

If changes are significant, we will take reasonable steps to notify users through the app, website, or email.

Continued use of SquadLink after updated Terms take effect means you accept the updated Terms.

30. Contact

For questions about these Terms, contact:

• Email: hello@afrigap.org
• Website: https://squad-link.app
• Privacy questions: hello@afrigap.org